RETURNS & REFUNDS 


RETURNS

In order to protect the environment and to operate economically, we only print our designs on demand hence we do not store our art. Each canvas will go through a personalized quality control which won't be possible if we had our designs already in stock. 

Due to this reason we only offer refunds for the following reasons:

  • Streaking/ Banding
  • Ink scratches or spits
  • Damaged in transit

Printano is not responsible for shipping delays of any sort except damage or loss. In case of a loss, we will send you a brand new canvas at our cost. If you like to register a flaw, please contact us immediately and no later than 2 days after the delivery. We will send you a replacement canvas or refund the paid amount via Credit Card, PayPal or a Gift Card. 


CANCELLATIONS 

Please note: Cancellations are only possible up to 1 hour after purchasing. We print up to 30,000 designs per day hence a cancellation after this time period won't be possible. 

Please feel free to contact us at info@printano.com any time.