Below FAQ are some common concerns of our clients before purchasing our artwork.
If you have other questions, please just send it to info@printano.com.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
What types of artwork do you sell?
We offer a wide range of artwork including contemporary, abstract, landscape, and portrait pieces. Our artwork is available on high-quality canvas and paper, all framed to perfection to elevate your space.
How do I search for a specific piece or artist?
You can use the search bar at the top of our website. Simply enter the name of the artist or the title of the artwork you're interested in, and our search function will help you find what you're looking for.
What are the available sizes for the artwork?
Our artwork comes in various sizes. Each product page lists the available dimensions for that specific piece. If you need a custom size, please contact us for more information.
How do I place an order?
To place an order, select the artwork you wish to purchase, choose your preferred size and frame, add it to your cart, and then proceed to checkout. You’ll need to provide your shipping and payment information to complete your order.
Can I customize the frame for my artwork?
Absolutely. We offer a variety of frame styles and colors. You can select your preferred frame option from the product page before adding the artwork to your cart.
Do you ship internationally?
Yes, we offer international shipping. Shipping times and costs vary depending on the destination. Please check our shipping policy for detailed information.
How long will it take to receive my order?
Delivery times vary based on your location and the shipping method chosen. Typically, orders are shipped within 5-7 business days, and delivery can take an additional 3-6 days. Custom orders may take longer.
After Sales Questions
What is your return policy?
We accept returns within 30 days of delivery. The item must be in its original condition and packaging. Please note that custom orders and final sale items are not eligible for returns. For more information, please visit our return policy page.
Can I exchange an artwork if I change my mind?
No, you cannot.
What payment methods do you accept?
We accept major credit cards, PayPal, and other digital payment methods. All transactions are securely processed.
Is my personal information safe on your website?
Absolutely. We use industry-standard encryption and security protocols to ensure your personal and payment information is protected.
How can I contact customer service?
Our customer service team is available via email, phone, and live chat. Visit our "Contact Us" page for more information.
